Privacy Policy

Effective Date (Updated): 1st September 2025

Life Forge (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, interact with our services, or communicate with us.

By using our website and services, you consent to the practices described in this policy.

'Life Forge Ltd' is the data controller responsible for your personal information. We are registered with the Information Commissioner’s Office (ICO).

• ICO Registration Reference: ZB974778
   
• Data Protection Officer: Miss Tanya Traves
   
• Contact: support@lifeforge.co.uk
   

This means we are legally responsible for ensuring that your data is handled in line with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

We may collect the following types of information:

• Name
• Email address
• Phone number
• Payment details (if applicable)
• Any information shared through contact forms or coaching sessions

• IP address
• Browser type and device information
• Website usage data (pages visited, time spent, interactions)

We use cookies and analytics tools to improve your experience. You can modify your browser settings to reject cookies.

We use your information to:

• Provide and personalise our services
• Respond to inquiries and offer support
• Improve website functionality and user experience
• Process payments (if applicable)
• Send relevant updates, newsletters, or promotional materials (only with your consent)
• Ensure compliance with legal obligations

We do not sell, rent, or trade your personal data. However, we may share information with:

• Service Providers: Payment processors, email service providers, or analytics tools
• Legal Compliance: If required by law or necessary for legal protection / duty of care.

We implement industry-standard security measures to protect your data. However, no online transmission is completely secure. You are responsible for safeguarding your login credentials.

Under UK data protection law, you have rights including:

• Accessing the data we hold about you
   
• Requesting correction or deletion of your data
   
• Restricting or objecting to certain processing activities
   
• Withdrawing consent for marketing communications
   

To exercise these rights, contact us at support@lifeforge.co.uk. You also have the right to raise concerns with the Information Commissioner’s Office (ICO) at ico.org.uk.

We retain personal data only as long as necessary for service provision and legal compliance. When no longer needed, we securely delete or anonymise it.

Our website may contain links to external sites. We are not responsible for their privacy practices.

We may update this policy from time to time. The latest version will always be available on our website.

For questions about this Privacy Policy or your personal data, contact us at:
📧 support@lifeforge.co.uk